Forgot Password help login to existing account I have forgotten my password Enter the email address that you log in with Date of birth (dd/mm/yyyy) We will email a new password to you Submit When you have received your password, please use your email address and new password to login here. You can then change your password when you have logged on successfully from within the portal under the 'Settings' tab × Please enter day, then month, then year. For example, for 17th August 1959, enter 17/08/1959. You can also click on the scroll buttons to enter the numbers.